Shipping policy

Order Processing Time: All orders are processed within 1–2 business days after payment confirmation.

Estimated Delivery Time:

  • Southeast Asia & East Asia: 5–9 business days
  • Europe, North America, Australia & New Zealand: 5–12 business days

Important Notes

  • The above delivery times are estimates based on normal operating conditions.
  • Actual delivery may vary due to customs clearance, carrier schedules, public holidays, weather conditions, or other unforeseen circumstances.
  • Remote areas, islands, and certain destinations may experience longer delivery times.
  • For the most accurate information, please refer to the tracking details provided by the carrier.

Tracking: Once your order has shipped, you will receive a tracking number via email. 

Delays: We are not responsible for delays caused by customs or courier services. If your order hasn't arrived within 20 business days, please contact us.