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Shipping policy
Order Processing Time: All orders are processed within 1–2 business days after payment confirmation.
Estimated Delivery Time:
- Southeast Asia & East Asia: 5–9 business days
- Europe, North America, Australia & New Zealand: 5–12 business days
Important Notes
- The above delivery times are estimates based on normal operating conditions.
- Actual delivery may vary due to customs clearance, carrier schedules, public holidays, weather conditions, or other unforeseen circumstances.
- Remote areas, islands, and certain destinations may experience longer delivery times.
- For the most accurate information, please refer to the tracking details provided by the carrier.
Tracking: Once your order has shipped, you will receive a tracking number via email.
Delays: We are not responsible for delays caused by customs or courier services. If your order hasn't arrived within 20 business days, please contact us.